Dental Design ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, https://www.dentaldesignma.com/ (the "Site"), or engage with our services. By using our Site or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.
  • Appointment Information: Information related to booking and managing appointments.
  • Communication Data: SMS opt-ins, text message interactions, and email correspondence.
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide dental services and schedule appointments.
  • To send appointment reminders, promotions, and important updates.
  • To respond to your inquiries and customer service requests.
  • To improve our website, services, and marketing efforts.

3. SMS Communications & Data Sharing

If you opt-in to receive SMS messages from us, we will not share your opt-in information with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to:

  • Platform providers
  • Phone companies
  • Other vendors assisting in the delivery of text messages

Exclusions: All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:

  • Service providers that assist in business operations (e.g., payment processors, IT support, marketing platforms).
  • Legal and regulatory authorities if required by law.
  • Business partners, in the event of a merger, acquisition, or sale of business assets.

5. Your Privacy Rights & Choices

You have the right to:

  • Opt out of receiving promotional emails and SMS by following the unsubscribe instructions in the message.
  • Request access to, correction of, or deletion of your personal data by contacting us.
  • Restrict or object to the processing of your information where applicable.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dental Design

Address: 120 Commerce Way Retail #2, Woburn, MA 01801

Phone: (339) 645-9777

Email: office@dentaldesignma.com

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